Returns & Exchanges

 

 

Terms & Conditions

No hassle return policy.

We offer 30 days exchanges or store credit. No question asked.

We understand that upon receipt, you may not like the product received. Therefore, we offer an unconditional return policy to our customers on such orders. Within 30 days of receipt of the product, you may place a return request and we will refund the purchase cost as store credit on receiving back the product. However, you must ensure that the product is in its original shape, with all tags intact, unworn and unused before placing a return request. We urge you to attach the sale receipt along with the product while you post it back to us. For hygienic purposes, we do not accept return of body jewellery, earrings, or swimwear. For further queries on returning a product, feel free to contact our customer care executive.

For your protection, please send your package to us via a traceable and insured/ registered prepaid method.

Please post to the following address.

MakeVana

PO Box 379, Waterford

QLD 4133, Australia.